PRIVACY POLICY

1. What kind of information do we collect & how do we use it

   1. We collect emails when customers contact us, then we email back our clients with estimates/ invoices.

   2. We collect addresses and store them in our client's folders for project information. Also when new customers reach out to us we check to see if this is an area we serve.

   3. We store phone numbers as another form of contact to make sure we stay communicated with our customers. 

   4. We also collect the visits to our site and retarget them with a soft retargeting campaign with deals or other related posts based on our services. 

2. Do you share this information with any affiliates or third parties?

   1. We do not share information with affiliates or third parties unless clients approve joining our email newsletter for info on any upcoming deals. Currently, we don’t have a newsletter.

3. Can customers review or delete the information you collect about them?

   1. As we work in the landscape industry this information is important to us to look at/work on clients' projects. So if you wish to delete info before or after the project let us know so we can erase information in our database.

4. How do you respond to legal requests?

   1. For any legal request contact us at info@fvlandscapes.com

5. How do you notify customers if your privacy practices change?

   1. If our privacy policy changes we will notify clients via email (info@fvlandscapes.com) or phone number/text (704-984-2714). 

6. How can customers contact you with questions?

   1. Our social media accounts are Instagram, Facebook, TikTok, and Youtube.

   2. Email info@fvlandscapes.com

   3. Our website chat 

   4. Phone call/text 704-984-2714

7. What is the effective date of your privacy policy?

   1. October 25th, 2022